Author: Vasu Balla

It is quite common for Oracle Tech support, while troubleshooting any 11i E-Business Suite Self Service Applications (SSWA) related error messages, to ask to enable debug logging in JServ configuration files. The procedure we followed here saved us a complete bounce of Apache, but unfortunately, for changes in jserv.conf to take effect, we still need a complete Apache bounce. This trick will only work for files jserv.properties, forms.properties, viewer4i.properties, and xmlsvcs.properties.

My name is Vasu Balla, and I’ve been with Pythian for about four months now. I have worked on Oracle E-Business Suite instances for over five years, and I’ve never had a moment where I felt bored. I am constantly challenged with new technologies and new issues, and my Pythian team’s clients continue to present interesting issues. Our team recently encountered an issue a client had had with Oracle Configurator for two years. They had followed up with Oracle Tech Support for over a year and had eventually learned just to live with the problem. When Pythian came in, we were shocked to learn the history of the problem. It turned out to be one of the most exciting problems we’ve resolved.