A practitioner’s assessment: digital transformation

Posted in: Technical Track


Rohinee Mohindroo is a guest blogger on Pythian Business Insights.


trans·for·ma·tion/ noun: a thorough or dramatic change in form or appearance

The digital transformation rage continues into 2016 with GE, AT&T, GM, Domino’s, Flex, and Starbucks, to name a few. So what’s the big deal?

Technical advances continue to progress at a rapid rate. Digital transformation simply refers to the rate at which the technological trends are embraced by an individual, organization or team.

Organizational culture and vocabulary are leading indicators of the digital transformation maturity level.


Level 1: Business vs. Tech (us vs. them). Each party is fairly ignorant of the value and challenges of the other. Each blames the other for failures and takes credit for successes. Technology is viewed as a competency with a mandate to enable the business.

Level 2: Business and Tech (us and them). Each party is aware of the capability and challenges of the other. Credit for success is shared, failure is not discussed publicly or transparently. Almost everyone  is perceived to be technically literate with a desire to deliver business differentiation.

Level 3: Business is Tech (us). Notable awareness of the business model and technology capabilities and opportunities throughout the organization. Success is expected and failure is an opportunity. The organization is relentlessly focused on learning from customers and partners with a shared goal to continually re-define the business.

Which level best describes you or your organization? Please share what inhibits your organization from moving to the next level.



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